Frequently Asked Questions – DGCustomerFirst Survey

Have you shopped at Dollar General recently? Then, take the survey about the store to provide your valuable feedback to the management. Your feedback will be implemented to improve the service quality, pricing, item quality, and other factors. If you are aware of the DGcustomerfirst survey, then take a couple of minutes.

The survey is launched to learn about customers’ thought processes and ensure it works according to their needs. 

The survey’s main objective is to collect customer feedback about their experience, product quality, store cleanliness, and customer service. However, in this article, you can learn about the FAQs that are mostly asked in the survey.

FAQs (Frequently Asked Questions)

What is the DGcustomer survey all about?

The DGcustomerfirst survey is designed to take customer feedback, help the management team analyze the feedback, and take appropriate actions.

Where should I take the customer? Do you have any specific site where you can take it?

You have to visit this website,, to take the survey. The best thing is that the customers can spend less time doing this. Just enter the URL in the web address, which takes you to the page where the survey starts. 

Is it mandatory to submit my details after the survey? How secure will my data be with you?

Yes, the portal is encrypted. Therefore, you do not have to worry about the data being misused or snooped on by hackers. You can happily submit your details without any concerns. 

How many times can I take this survey?

You can take this survey as often as possible with a valid receipt. Whenever you make any purchase, you can take this survey by entering the survey code provided on the receipt. 

Can I increase the chances of winning the prize in the survey by purchasing more from Dollar General?

Your purchases at the Dollar General store do not relate to the prize you win in the lucky draw. However, you must at least purchase or take a service from Dollar General to participate in the survey.

How often do I have the chance to enter the sweepstakes at Dollar General?

You can get into sweepstakes four times during the entry period. However, every entry you submit should be unique. You have to check the rules related to the entry restrictions. If you violate the rules, your entry won’t be considered. 

Do we have any restrictions on taking part in the DGcustomerfirst survey?

There are some restrictions to participating in the DGcustomerfirst survey. You must be 18 years or above to participate, without which the entry will be invalid. Moreover, you cannot participate in the survey if your immediate family member works with Dollar General. Some residents of the states in the US are not eligible to participate. So, you must review the guidelines and rules thoroughly to participate. 

Can I transfer the amount I earned in sweepstakes to someone else?

No, you cannot transfer the sweepstakes prize you have earned to your loved ones or someone else. To be precise, the prizes cannot be transferable. You have to refer to the conditions of the survey before taking it. 

How should I contact the customer support of DGcustomerfirst for any help?

If you have any queries related to the DGcustomerfirst, it is necessary to contact the support team. You can get the number and email address on the official website. 

Do I have to buy anything to participate in the survey conducted by DGcustomerfirst?

Yes, you have to buy anything, irrespective of the amount, from DollarGeneral to provide feedback in the survey. To take the survey, you must purchase a product or have a shopping experience. 

Why fill out the DGcustomerfirst survey?

The DGcustomerfirst is conducted to learn the experience of customers shopping at their store. Spending a couple of minutes in the survey will also be rewarded by the company. 
You will get a 20% discount if you buy five things at a time in the store. Customers who purchase anything from this store get an extra set of the same product. After filling out the survey, they can enter into a lucky draw and get the chance to win a $100 gift card. You can redeem this card when you go shopping in any of the Dollar General stores. 


All the questions popping up in your mind regarding the dgcustomerfirst or Dollar General survey are answered now. You can quickly review the FAQs to find the answers when in doubt. Then, what are you waiting for? Why not take the survey and grab the chance to win a $100 gift card just by spending only a few minutes of your valuable time? 

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